“I would like to formally acknowledge the outstanding professional service of Who Cares We Care and hope this may be passed on to the Executive Team.
We want to congratulate all of the staff on their care, professionalism, compassion and understanding. Mostly on their consistent empathy towards a very traumatised 81 yo.
Your staff are outstanding ambassadors for your organisation. Healthcare is a challenging environment, you can never meet everyone’s needs all the time for a variety of business and clinical reasons.
From this families experience, all I can say is a heartfelt thank you for making everything so easy, so pleasant and so caring.
Whatever you are doing in your business to maintain your quality services, from our end, you’ve hit on a great model of service and provision of patient-centered care.
Congratulations to you all. It has been a pleasure working with you all to ensure my mother’s recovery has been so well managed and with such compassion and empathy.
Kindest Regards, Fiona, Fay & Family April 2019“